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Frequently asked questions for DeltaCopy

NOTE: We now offer two solution for using rsync on Windows: We recommend checking both of them to see which works best for you. Click here to see differences.

Question: Tasks run manually but not through the scheduler, why?
Answer: DeltaCopy uses Windows Scheduler to run the tasks. If you can run tasks manually but not through the scheduler try the following troubleshooting techniques.
  • Ensure that file extension .DCP is associated with DeltaCopy client. If this file extension is associated with any other program, Windows scheduler won't be able to run DeltaCopy client.
  • Check Windows Event Viewer to see if you find any error messages
  • Try running the scheduled tasks manually. Go to:
    Control Panel
         Scheduled Task
            Your Task
    Click the right mouse button and select Run

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